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Dowden Aviation (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, book helicopter tours, or interact with us in other ways. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and payment details when you book a tour or contact us for information.
- Non-Personal Information: This includes information that does not identify you personally, such as your IP address, browser type, device information, and website usage data.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to understand your interactions with our website and enhance your experience.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide, operate, and improve our helicopter tour services.
- To communicate with you, including responding to inquiries and sending booking confirmations or updates.
- To personalize your experience on our website.
- To process payments and manage customer relationships.
- To analyze website usage and improve our services.
- To detect, prevent, and address technical issues or potential fraud.
- To comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in providing services, including payment processing, customer service, and marketing.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes such as subpoenas or court orders.
- Business Transfers: If Dowden Aviation undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the business transfer.
4. Security of Your Information
We prioritize the security of your information and use commercially reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete the personal information we hold about you.
- Opt-out of receiving marketing communications from us.
- Restrict the processing of your information in certain cases.
- Withdraw consent if the processing is based on consent.
To exercise these rights or make inquiries about your information, please contact us using the information below.
6. Third-Party Links
Our website may contain links to third-party sites. Dowden Aviation is not responsible for the privacy practices or the content of these external websites.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have inadvertently collected such information, please contact us to have it removed.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on our website with the effective date. We encourage you to review this policy periodically to stay informed about our practices.
